Refund policy

NO REFUND & NO RETURN POLICY

The Veslix Cap

All sales made through The Veslix Cap are FINAL.

We do not offer refunds, returns, or exchanges once an order has been placed and confirmed.

Please read carefully before purchasing:

  • We do not accept returns or exchanges for:

    • Change of mind

    • Incorrect size selection

    • Color or design preference

    • Ordering error made by the customer

  • We do not issue refunds for delayed deliveries caused by couriers, customs, or unforeseen circumstances beyond our control.

  • Minor variations in color, stitching, or fabric due to lighting, screen display, or production are not considered defects.

Damaged or Incorrect Items

If you receive an item that is wrong or severely defective, you must contact us within 24 hours of receiving the item, with:

  • Clear photos/videos of the item

  • Proof of purchase

  • Unboxing video (if applicable)

Claims submitted beyond this period will not be honored.

By placing an order, you agree that:

  • You have reviewed the product details carefully

  • You understand and accept this No Refund & No Return Policy

For questions before purchasing, feel free to contact us. We strongly encourage customers to confirm all details prior to checkout.

Thank you for supporting The Veslix Cap.